Introduction
Sofia Mast (“we,” “us,” or “our”) operates stg-sofiamast-sofiadev.kinsta.cloud (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase through our store. By using our Site, you agree to the practices described in this policy.
Information We Collect
Information you provide directly
- Name, email address, shipping/billing address, and phone number when placing an order
- Payment information (processed securely via our payment provider — we do not store full card details)
- Messages or inquiries you send us
- Account login credentials if you create an account
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and shipping updates
- Respond to your questions and provide customer support
- Send you marketing emails if you have opted in (you may opt out at any time)
- Improve our Site, products, and services
- Comply with legal obligations
- Prevent fraud and protect the security of our Site
Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only as necessary, including:
- Payment processors (e.g., Stripe, PayPal) to handle transactions securely
- Shipping carriers to deliver your orders
- Email marketing platforms (only if you have opted in to receive communications)
- Analytics providers to help us understand Site performance (e.g., Google Analytics)
- Law enforcement or government agencies when required by law
Cookies
Our Site uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze Site traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site, including the shopping cart.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining purchase records for accounting and legal compliance, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have rights including:
- Accessing, correcting, or deleting your personal data
- Opting out of marketing communications at any time via the unsubscribe link in any email
- Requesting data portability
- Lodging a complaint with your local data protection authority
To exercise any of these rights, contact us at support@sofiamast.com.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.
Third-Party Links
Our Site may contain links to third-party websites (e.g., social media profiles, sponsors). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@sofiamast.com
Website: stg-sofiamast-sofiadev.kinsta.cloud
